Terms of Use – ΧΡΥΣΟΡΑΜΑ

Object

This website (xrysorama.eu) is the online store of Alexiou Panagiotis with VAT number 046388959 – Livadia Tax Authority, G.E.MI. 13095017000, located in Livadia, Municipality of Livadia, on 27 Boufidou Street, with contact telephone number 22610 22370.

The terms of use of xrysorama.eu are included herein. The visit and use of the services of the website xrysorama.eu implies the unconditional consent and acceptance of the following terms.

General conditions

The xrysorama.eu reserves the exclusive right to update or modify the website, the terms and conditions of transactions and undertakes the obligation to timely update this text for any modification, change or addition to these terms.

Information and products provided

Every effort has been made to ensure that the data and information contained in xrysorama.eu is complete, accurate and reliable. xrysorama.eu is not responsible for any errors in product features, photos and prices and cannot ensure that there will be no errors from any cause when entering and/or updating the features and/or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price compared to its market value, before proceeding with the order, he/she must contact by e-mail to info@xrysorama.eu.

Limitation of liability

The xrysorama.eu in the context of transactions from the online store is not responsible and has no obligation to compensate for any damage or damage resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it informs the customer concerned on the basis of the data kept for the availability or not and undertakes in case of change of these data, to inform customers in time about the unavailability so in this case it has no further responsibility. The online store provides the content (e.g. information, names, names, photos, illustrations), products and services available through the website “as is”. In no case xrysorama.eu is not liable civilly or criminally for any damage (positive, special or consequential, which is indicatively and not limited, disjunctively and / or cumulatively consists of loss of profits, data, lost profits, monetary compensation, etc.) that any visitor of the e-shop or third party may suffer from a cause related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from it and / or from any unauthorized interference by third parties in products and / or information.

Intellectual property rights

All the content of the e-shop, including the distinctive titles, trademarks, trademarks, images, graphics, photographs, drawings, texts, etc. are the intellectual property of xrysorama.eu and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which xrysorama.eu has obtained a license for its own exclusive needs and for the operation of the e-shop. Any copying, transfer or creation of derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. The reproduction, republication, republishing, uploading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is only allowed with the prior written consent of xrysorama.eu or any other copyright holder. The names, images, logos and distinctive features listed and describing the online store under the xrysorama.eu trademark or the products or services of xrysorama.eu or third parties are the property of xrysorama.eu or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any way grant a license or right to use them by third parties.

User responsibility

The user/customer agrees and undertakes to use the services, information and data of the e-shop as provided by law and based on the rules of good faith and business ethics.
You are obliged not to use the online store under the brand name xrysorama.eu for:

Sending, publishing, e-mailing or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to xrysorama.eu or any third party or violates the confidentiality or privacy of any person’s information.
Sending, publishing, e-mailing or otherwise transmitting any content that causes offence to users’ morals, social values, minors, etc.
Sending, publishing, e-mailing or otherwise transmitting any content to which users do not have a right to transmit under law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements).
Post, publish, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party of any kind.
Sending, publishing, e-mailing or otherwise transmitting any material that contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware.
Intentional or unintentional violation of applicable laws or regulations.
Harassment of third parties in any way.
Collecting or storing personal data about other users.

Right to cancel an order

The user may, using any means of communication, cancel an order placed by any means of communication so that it is not executed, provided that it has not already been executed.

Personal Data Protection

All transactions carried out through xrysorama.eu are governed by the International European law regarding electronic commerce (Directive 2000/31/EC, GD 131/2003) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as in force from 25 May 2018.
For the use of the e-shop it is not necessary to register at xrysorama.eu (using “username” and “password”). During the purchase process the user will be asked to login (if already registered) or to indicate the details to which the goods will be sent. If the user wishes, he/she can either provide a password, so that his/her details will be stored for future transactions, or not provide a password, so that in future transactions he/she will have to re-enter the relevant details. Registration requires only your full name, mailing address, contact telephone number and e-mail. This information remains strictly confidential.
The user guarantees and bears the responsibility for the truth, accuracy, validity and authenticity of the personal data he/she discloses to us.
The xrysorama.eu, subject to the user’s explicit consent, provides the possibility for users to be informed about new goods available on the market and other possible offers, etc. by sending promotional – informative messages to their e-mail address. In any case, the user may stop receiving advertising messages at any time.

Dispute resolution

We inform you that in case any dispute arises from the transaction between us for the resolution of which you have sent us a written request but we are unable to reach a common agreement between us, you can contact the Electronic Dispute Resolution platform via the internet, at the following address https://ec.europa.eu/consumers/odr/ which is directly linked to the competent independent authority “Consumer Advocate”(http://www.synigoroskatanaloti.gr/). On this platform you can submit a request for the resolution of the dispute so that our company can be subsequently summoned by the competent authority at info@xrysorama.eu.
We also bring to your attention that xrysorama.eu acknowledges in good faith the advisory nature of the decisions of the Authority that will be taken and is not committed to the enforceability of these decisions. In any case where the dispute is not resolved amicably through the HED platform, the civil courts have jurisdiction.